At UMi Psychology, we believe that privacy is about respecting the individual and respecting their trust. Therefore, we want to ensure you that we take your privacy and any information that you provide seriously. Should you have any specific questions or concerns about our privacy practices, please do not hesitate to contact us.

In this privacy policy, we set out how we respect the individual and their trust by detailing how we use and protect the information that you provide when you use this website or purchase any services from us. There may be times when we need to update this policy to cover any new information or services we introduce. So it is worth keeping up to date with what is included in our policy.

This policy reflects new UK/EU data protection laws that were introduced on 25th May 2018.

We obtain information about you when you contact us via our website. For example, when you contact us with an enquiry, or if you register to receive our newsletters. Your personal data will only ever be used in accordance with this privacy statement. If you have any questions about it, please contact us through this website.

Who we are

We are a psychology inspired career direction service for young people seeking career assistance. This service was co-founded in the UK by Martyn Clews and Elizabeth Hey. Should you wish to contact us, please do so via this website.

Personal Data

When you email us or use the ‘Contact Us’ function on our website to make an enquiry, we collect your name and email address, and a description of your situation. If you have registered on our website for our newsletter, or you opt into this via other means we provide, we gather your name and email address which we use to email you articles and other updates that you have requested. You can unsubscribe from these at any time via the ‘unsubscribe’ links which we include at the bottom of each email.

We will hold your personal information securely in our systems for as long as is necessary for the relevant activity or as long as is set out in any relevant contract you hold with us. When you use our website or make an enquiry, our lawful basis for processing your data is legitimate interests so we can provide the service you would expect.

We sometimes use Google Analytics to see which of our web pages are accessed and when. But we do not ourselves store any of this data, nor can we personally identify you from it.

Any financial information collected will not be stored and will be used simply for the purchase of any transactions or services. This information will then be destroyed.

We will not sell or rent your information to third parties, or share it with third parties for marketing purposes. We may transfer your personal information to a third party if we are under a duty to do so to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our team or our clients. However, in this case we will take steps with the aim of ensuring continued protection of your privacy rights.

We transmit information normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets us know when you visit a particular page on the site. Cookies allow web applications to respond to you as an individual.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Do you recommend other websites?

Yes. We recommend other websites and resources on our webpage.

This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

We do not transfer information outside of the EU.

This policy was last updated in March 2019.